Agreen Mobile App – Privacy Policy
Agreen, operated by Green Carbon Inc. (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and safeguard information about you when you use the Agreen mobile app (the “App”). It covers the App on Android and iOS; the Agreen web platform has its own privacy policy.
1. Information We Collect
1.1 Information You Provide
A. All users
- Username (assigned by Green Carbon)
- Password (stored only in encrypted, hashed form)
- Email address
- Name, birthday, sex and preferred language
B. Farmers
- General Survey: sex, occupation, other sources of income, years of farming experience, and phone number
- Farmer Survey: farm size (hectares), land status, farm location, cropping calendar, water management practices, fertilizer, lime type, organic soil amendments, AWD practices and other farming answers
- Field information: farm fields, water pipes, gas chambers, number of plots
- Farm activity logbook: work date, weather, water level measurements, fertilizer application, liming, harvest and similar records
- Photos of fields, pipes and other work evidence
C. Water monitors
- Assigned fields and water pipes
- Pipe photos and water level measurements
Any information you choose to provide when contacting us through the App.
1.2 Information Collected Automatically
- Precise location: with your permission, the App uses GPS to record where each photo is taken (stored inside the photo file) and your farm and pipe’s coordinates when you register your field’s information.
- Approximate location: used to support App functionality.
- Submission time: the date and time each record or photo is submitted.
- App information: app version, build number and platform (Android or iOS).
1.3 Information We Do Not Collect
- Device identifiers, advertising ID, device model or operating system version
- IP addresses
- Cookies, analytics, advertising or behaviour tracking
- Crash logs or diagnostic data (the App has no crash reporting)
- Land title certificates, rental agreements or identity documents (the Farmer Survey asks only for your land status, such as owned or rented)
2. How We Use Your Information
We use your information to:
- Create and manage your account;
- Record and review field activity and water monitoring for your project;
- Estimate greenhouse gas reductions and yields using emissions models such as DNDC;
- Provide evidence to auditors and carbon registries (such as JCM, Verra and Gold Standard) to verify and issue carbon credits;
- Allow project coordinators and partner universities to contact you, for example when AWD conditions are not met;
- Communicate important updates and reminders;
- Ensure the security and proper functioning of the App;
- Produce anonymised or aggregated statistics for research and climate reporting that do not identify you;
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only:
- With service providers that help us operate the App, under confidentiality obligations: Amazon Web Services (hosting, database, photo storage, sign-in, email), Google (converting location coordinates into addresses, and display fonts);
- With the partner university or research body running your project, limited to your project’s data;
- With validation and verification bodies and carbon registries that audit project evidence;
- Where required by law, regulation, or legal process;
- To protect our rights, safety, or property and that of other users.
3.1 Where Your Information Is Stored
App data is stored on Amazon Web Services servers in Tokyo, Japan, and backups stay in Japan. This means your information is transferred from your country to Japan. Location coordinates are also sent to Google in the United States for address lookup. By using the App, you consent to these transfers.
4. Data Security
We implement reasonable security measures to protect your information against unauthorized access, loss, misuse, or disclosure, including:
- Encryption of stored data in our database and photo storage;
- Encryption of data in transit between the App and our servers (HTTPS);
- Blocking all direct public access to our data storage;
- Secure sign-in with passwords stored only in hashed form;
- Automatic database backups, kept for 7 days within Japan.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your login details private.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes in this Privacy Policy or as required by law. Project records (agronomic data, GPS coordinates, field photos, and survey answers) will be permanently retained for a minimum of 15 years after the end of the project’s crediting period. This is required because registries and auditors (such as JCM, Verra, and Gold Standard) need to verify evidence for international carbon standard audits and to prevent double counting.
Account information is kept while your account is active and for 12 months afterwards. After that, we delete or anonymize it. Accounts and data from earlier versions of the App were not transferred to the current App but are kept separately for project reporting and verification under these same retention terms.
Deleting your account and data
You hold the right to request the deletion or withdrawal of your personal identifying information by emailing Green Carbon directly at agreendev@green-carbon.inc or by using the ‘Contact Green Carbon Office’ option located in the Support section of the Application. Upon receiving a verified request, we will delete or anonymize your personal identifiers within 30 days. However, as noted above, project records essential for carbon standard audits cannot be deleted.
6. App Permissions Notice
The App asks for the following permissions on your device:
- Camera: to take photos of fields, water pipes and farming activities as project evidence. These photos are needed to meet the project’s data collection and verification requirements, which must be satisfied for the project to be eligible to generate carbon credits.
- Location (precise and approximate): to record where photos are taken, your farm’s location, and to support App functionality.
If you deny these permissions in your device settings, some features of the App, such as submitting photo evidence, may not work properly.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Be informed about how your information is used;
- Access, update, or correct your personal information and receive a copy;
- Request deletion of your account;
- Object to or restrict certain processing of your data;
- Withdraw your consent at any time;
- Complain to your data protection authority, such as the National Privacy Commission in the Philippines.
To exercise these rights, please contact us using the information below. We will reply within 30 days and may ask you to confirm your identity.
8. Contact Us
For any questions or requests regarding this Privacy Policy or your personal information, please contact:
- Email: agreendev@green-carbon.inc
- Address: Hanzomon PREX North 9F, 2-3-2 Kojimachi, Chiyoda-ku, Tokyo, Japan 102-0083
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted in the App with a revised “Last Updated” date. For significant changes, we will ask you to review and accept the updated Policy in the App before you continue using it.
10. Children
The App is intended for users aged 18 or over. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us and we will delete it.